Jocelyn

Jocelyn Hunter Create Develop Maintain Solve

Hunter

Create | Develop | Maintain | Solve

I provide website support and technical troubleshooting for businesses and co-operatives.

I have hands-on experience with maintaining/troubleshooting/debugging WordPress websites, DNS configuration, Mailchimp, AirTable systems, HTML/CSS/PHP/JS tweaks and customisation and other general needs.

Currently seeking onsite/partial onsite part time or contract opportunities in Melbourne.

Case Study: Restoring Broken Blog Email Campaigns After Website Rebuild

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After a full website rebuild for a client, their automated blog email notifications stopped rendering correctly. Emails were being sent without featured images, resulting in a plain and unprofessional appearance for subscribers.

I was responsible for investigating the issue, identifying the cause, and implementing a reliable fix.

Investigation & Diagnosis

I reviewed the blog-to-email workflow and discovered that the issue was not caused by the email platform itself, but by the website’s RSS feed structure. By default, WordPress does not include featured images in RSS feeds, which explained why emails were missing visual content after the rebuild.

Solution

Rather than attempting a custom workaround, I evaluated existing solutions and implemented a plugin designed to enhance RSS output to include featured images.

I then reconfigured the email automation within Mailchimp, ensuring the updated RSS feed was correctly pulled and formatted for campaign delivery.

Outcome

Once implemented, blog emails were restored to a professional format with featured images included, significantly improving visual consistency and subscriber experience. Automated email delivery continued without further issues.

Skills Demonstrated

  • WordPress CMS troubleshooting and content structure analysis
  • RSS feed configuration and diagnostics
  • Email marketing automation setup and troubleshooting
  • Use of third-party plugins to extend core CMS functionality
  • Integration between WordPress and Mailchimp RSS campaigns
  • Problem-solving through root-cause analysis rather than surface-level fixes
  • Client communication and restoration of production workflows

    Contact Me

    Built in Contact Form 7 using my custom styling and layout adjustments.